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I am in the process of dropping my Verizon account after having the same account for 19 years. Actually a good portion of the earlier part of that 19 years was with different companies that were bought out by one company then the next company then the next until eventually it was Verizon that became the Big Daddy.
I have had a lower rate grandfathered in but still, moving to Consumer Cellular is going to same me about $40.00 a month.
I have my new phone, a Samsung Galaxy S10 and I’m in the process of moving all of the data and apps from my old Pixel. I’m tearing my hair out doing that but once I’m done I have faith (based on blue sky) that I’ll be satisfied.
So why the change?
First, Verizon pissed me off. They went from giving good deals on upgrades on phones to bad deals. The phones are far more expensive and they wouldn’t let me buy it outright from the store. I then checked online and I could get a phone I didn’t want for much less, though still much more than what I’ve paid in the past, but if I bought it outright instead of their payment plan I would pay $400.00 more for it!
No thanks!
I looked at Consumer Reports and in the past Verizon had been their #1 cellular provider. It still is of the big 4, Verizon, AT&T, Sprint and T-Mobil, but overall Consumer Cellular was rated well ahead of them.
I will say that Verizon’s customer service has been excellent and I’m not thrilled with how CC has started out. It took 90 minutes for me to get through on a call they required me to make to their business office to confirm my switching over and I was hung up on twice during that time.
No contract so we will see how satisfied I am in a couple of months.
". . . those who claim to know the Mind of God, who will tell you what God thinks and how He will judge and condemn others—those people are the greatest of all blasphemers." Aloysius Xingu Leng Pendergast
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